Why indeed?

Communication is not just sending out information, but receiving it as well.

So, you need to speak and listen effective so that you develop a shared understanding of the information going up and down the line. The normal process of communication, therefore, needs strong speaking skill, listening skill, reacting and responding techniques, proper questioning ability, and paraphrasing ability to ‘get on the same page’ as the other.

Therefore, communication is essentially an active event not something that ‘just happens’.

The reality is we all communicate all the time with others—our family members, neighbours, friends, colleagues, seniors, clients, professionals, you name it you have it. Developing these skills is important to make you a complete person right from your profession life through your social life.

Your professional life

The ability to communicate verbally is the most important skill at the workplace. Every organization thrives on communication. Information flows all over the organisational tree—from top to bottom, bottom to top, sideways, and at angles. You need to give instructions, take instructions, discuss problems, work in teams, coordinate with different teams, make requests, and do other random acts of communication without compromising the image of your department or organisation.

It means, you need to speak appropriately with different kinds of people at the workplace. You interact with a range of organisations and institutions, like business houses, government offices, and schools. Effective communication skills can make sure you are able to get your point across, effectively, and persuasively, and also deal with the responses appropriately. You need the skills to use your body language competently, with correct voice quality, and the desired level of accuracy. In addition, you need to adapt your language to your audience, listen effectively, present your ideas forcefully and persuasively, write clearly and concisely, and generally be assertive. Apart from being able to work in a team, these are the skills the employers seek not just in managers and leaders, but every employee.

Your personal life

Effective communication is very important for successful personal relationships to develop and bloom—whether you want to discuss your career plans, or chat with your parents or siblings, your spouse, neighbours—in fact, everywhere.

Good communication skills can improve the way you work your way through life and smoothening your relationships with others.

Proper communication skills training will help you communicate without even trying. You become able to modify your language, tone, and message to suit the audience and get your point across in a way that is heard. You also get to understand the spoken word quickly, and the unspoken thoughts easily.

A long journey

You don’t learn the entire set of skills in one or more training sessions. The training essentially puts you on the right track. You need to go forward with the assurance you are on the right track. It is a long journey where you pick you tips to hone your skills further.